Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Analytics Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://analyticsacademypro.com and use our services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on our website
• Purchase courses or services
• Subscribe to our newsletter
• Contact us via email, phone, or contact forms
• Participate in surveys, promotions, or feedback requests
• Interact with our social media pages

The personal information we collect may include:

• Full name
• Email address
• Phone number
• Mailing address
• Payment information (processed securely through third-party payment processors)
• Username and password
• Educational background and professional information
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits
• Clickstream data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our services and your experience. We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable enhanced functionality and personalization
• Advertising Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our website and services
• Processing your course enrollments and purchases
• Managing your account and providing customer support
• Sending you course materials, updates, and educational content
• Communicating with you about your account, orders, or inquiries
• Sending promotional materials, newsletters, and marketing communications (with your consent)
• Analyzing usage patterns to improve our website and services
• Personalizing your experience and delivering customized content
• Detecting, preventing, and addressing technical issues and security threats
• Complying with legal obligations and enforcing our Terms & Conditions
• Conducting research and analytics to improve our educational offerings
• Processing payments and preventing fraudulent transactions

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processors for transaction processing
• Email service providers for communications
• Cloud hosting providers for data storage
• Analytics providers (such as Google Analytics)
• Marketing and advertising platforms
• Customer support tools
• Learning management system providers

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

If Analytics Academy is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public
• Protect against legal liability

3.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

4. Third-Party Services and Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

We use the following third-party services:

• Google Analytics: For website analytics and performance measurement
• Facebook Pixel: For advertising and analytics purposes
• Payment Processors: For secure payment processing

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure data storage and backup procedures
• Employee training on data protection and privacy
• Firewalls and intrusion detection systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

• The duration of your relationship with us
• Legal obligations to retain data
• Statute of limitations for legal claims
• Business and operational needs

When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

7.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions.

7.4 Objection and Restriction

You have the right to object to or request restriction of certain processing of your personal information.

7.5 Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

7.6 Marketing Communications

You can opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise these rights, please contact us using the information provided in Section 13.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy, including using standard contractual clauses approved by relevant authorities.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

We do not sell your personal information. To exercise your CCPA rights, please contact us using the information in Section 13.

11. European Union and UK Privacy Rights

If you are located in the European Union or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling

You also have the right to lodge a complaint with your local data protection authority.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

14. Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

This Privacy Policy was created to comply with applicable data protection laws and provide transparency about our data practices. We are committed to protecting your privacy and handling your personal information responsibly.